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NetSuite integration specialists

Connect your online, e-commerce store with NetSuite.. The ShoreSuite NetSuite connector allows businesses to manage customers, products, categories, and sales for both Retail and Wholesale customers in real-time.

Specialising in eCommerce connections with platforms such as Magento, WordPress, Big Commerce, Neto, Open Cart, Shopify, Joomla, XCart and more.

The ShoreSuite NetSuite Connector is one of the only integration solutions available on the market that includes product and category management as part of the standard set up.

Today’s eCommerce platforms and NetSuite ERP are powerful, customised applications. As such we understand a standard connector may not meet all of your requirements. Our connectors can be fully customised to meet your individual business needs.

NetSuite integration specialists

Easily integrate


With the power of today’s top cloud based ERP and accounting system NetSuite and the latest of web platforms including Magento, WordPress, Woo Commerce, Neto, XCart and Open Cart, powerful POS solutions like Erply and the range of CRM and business workflow tools including Salesforce, Zendesk, real time, data integration opportunities are endless.

Common business processes to start the integration journey


Real-time registration and update of customer information

  • Captures customer details including first name, last name, company name, shipping and billing addresses.
  • Updated fields for customer information and have the same records flow across both systems.
  • Manage Customer Groups and Price Levels from within NetSuite.
Orders, invoices & payment methods

Real-time integration of customer orders

    • Generates a sales order when a registered or guest customer places an order on the website.

Real-time update of shipping and billing addresses at the time of registration and/or placing an order.

    • Shipping and billing address updates at the time an order is placed if they differ from existing shipping and billing addresses.

Real-time integration of payment methods and generation of invoices

  • Orders placed by customers using a payment gateway creates a sales order, invoice and payment records, applying the applicable payment method.
  • Orders placed by customers who select a payment method on ‘account’ or ‘direct deposit’ creates a sales order record in Netsuite.
Tax values

Real-time integration of tax values.

  • Tax Amount (as a dollar value) is pushed on the creation of a sales order.
Discounts, catalogue and cart prices

Real-time integration of discounts created from coupons, catalogue or shopping cart price rules

  • Orders placed using coupons for a discount as a shopping cart price rule will create a sales order (plus invoice and payment record if applicable) applying the discount to the total sales order.
  • Orders placed using catalogue or price rules creates a sales order (plus invoice and payment record if applicable) including the line item discount which has been applied.
Shipping and order status

Real-time synchronisation of shipping and billing details, including shipping methods.

  • Orders placed on the website create a sales order displaying the shipping method selected by the customer at the time of order.

Real-time synchronisation of either the shipping status and/or order status.

  • As the order is fulfilled in Netsuite the website order status is updated in real time sync. The order status and tracking details are updated to the website, triggering order completion emails and ability for customers to Track their orders using tracking numbers entered into NetSuite by your fulfilment team.
Product & pricing

Real-time catalogue management, including long and short descriptions, image file names for FTP look up, SKU’s, attributes and price levels.

  • New product and product updates can be managed and synchronised in real-time.
  • Ability to manage kit/packages as bundle items.
  • Ability to manage matrix items as configurable items.
  • Images are able to be managed by a synchronised file name with look up to an FTP folder housing each image.
  • Manage Attribute Sets and Attributes from NetSuite
  • Manage multiple Price Levels from NetSuite that apply to the Customer Groups in your website
Inventory levels

Scheduled inventory level management and inventory updates from sales orders.

  • Schedule or manually trigger mass updates of inventory levels for products.
  • Real-time synchronisation of inventory levels, on approval of an order, credits memo’s created and inventory adjustments.

More integration data streams worth considering

Multi eStores
Contact form and newsletters
Customer pricing
Customer status
Categories and sub categories
Complex product management
Product images
Order status

Promotions, store credits
Gift certificates, reward points
Multi currency
Multi tax rules
Credit memos
Multi contact records
Complex shipping structures

Maximise your NetSuite ERP investment

Streamlining integrating and automation systems is our specialty.

Take the first step, you will never look back!